At Punsatva, we deeply care about your health and satisfaction. Our products and treatments are carefully designed for natural healing. Please read our Returns and Refunds Policy carefully:

1. No Return on Opened Medicines

Due to health, safety, and hygiene reasons, we do not accept returns of any opened, used, or partially used Ayurvedic medicines, supplements, or wellness products.

2. Return Eligibility

You can request a return only if:

• The product you received is damaged, defective, or wrong.
  
  
• You must notify us within 48 hours of delivery with photo/video proof.
  
  
• The product must be unused, sealed, and in its original packaging.
  
  

3. Refund Process

If your return is approved:

• We will initiate a full refund or send a replacement (as per your choice).
  
  
• Refunds are processed to your original payment method within 7-10 working days after approval.
  
  

4. Non-Refundable Situations

• No refund for change of mind after purchase.
  
  
• No refund if the treatment does not meet personal expectations — results vary person to person as per body type, history, and lifestyle.
  
  
• No refund if wrong address or wrong contact details were provided by the customer.
  
  

5. How to Request a Return/Refund

• Email us at: punsatva@gmail.com
  
  
• WhatsApp us at: +91 84483 73264
  
  
• Please share your order number, photo/video proof, and reason for return.
  
  

Our goal is your genuine healing and satisfaction. We request you to start your treatment with complete trust and patience, as Ayurvedic recovery takes time.